Information technology, IT Consulting, the world through my eyes and other insightful commentary!
Saturday, March 13, 2010
Is Customer Service a dirty work? Probably not for these companies
The listed companies below got the highest vendor rating in a national publication. This favorable rating should drive some business to these companies. What are these companies doing right to receive such high praise? I will be reviewing how these companies to see how they can help you and my firm Jbrock Consulting
Looking for some type of data analysis that shows customer satisfaction / loyality is key to repeat business. Surely this is true, but how can you maxmize and turn into new sales? Business development is key to generating income!